Legal
Refunds & Payments
Last updated: 11 September 2026
How pricing works
- Every clip has a fixed price in US dollars (USD).
- We accept cryptocurrency only. You never need a card or an account.
- At checkout you pick a coin. We then create a payment showing the exact coin amount and the address to send it to. That coin amount is calculated from the USD price and the exchange rate at that moment.
- The coin amount is only valid for the time shown on the payment screen (currently about 20 minutes). If you send after it expires, the payment may be re-priced at the market rate, and it may then count as underpaid.
- If no payment arrives within 24 hours the order is cancelled. If funds arrive after that, email us with the transaction ID and we will either complete the order or return the coins to your sending address, minus network fees.
- Network (miner/gas) fees charged by the blockchain are yours to pay on top of the coin amount. If your wallet or exchange deducts its fee from the amount you send, you may end up underpaying — send the full amount shown.
If you send too little (underpayment)
Your order will show as "underpaid" and the download will not unlock. Email us with the order number and the transaction ID and we will complete the order where we can. If you prefer, we will return what you sent to the address it came from, minus network fees.
If you send too much (overpayment)
Email support@haremafterdark.com with the order number and transaction ID. We return the excess to the sending address, minus network fees, within 10 days.
If you send the wrong coin or the wrong network
Funds sent in a coin or on a network that was not shown on the payment screen may be lost or delayed. Contact us and our payment processor as soon as possible; recovery is not guaranteed and may carry a fee.
Refunds after delivery
Clips are digital content delivered immediately after payment confirms. Before you pay, you confirm that you ask us to deliver immediately and acknowledge that you lose your right to cancel once delivery starts. After that, we do not refund completed downloads. Cryptocurrency payments are also irreversible on the blockchain, so we cannot "reverse" a payment.
When we DO refund
- We could not deliver the clip within 24 hours of your payment confirming, and could not fix it after you told us.
- The file is corrupt or is not the clip you paid for and we cannot replace it.
- The law of your country requires it.
Refunds are made in the coin you paid with, to the address you paid from, for the coin amount you sent (not the USD value at a later date), minus network fees. Refunds take up to 10 days.
Consumers in the UK and EU
You normally have 14 days to cancel a distance contract. For digital content this right ends as soon as delivery starts, provided you expressly agreed to immediate delivery and acknowledged losing the right to cancel — which is what the confirmation at checkout does. If we failed to get that consent and acknowledgement, you owe nothing for the content.
How to contact us
support@haremafterdark.com. Include your order number and transaction ID (txid).